Terms of service.

Terms + Conditions

(Please note that the images of our rooms and facilities on our website are for illustrative purposes only. Each part of Blyth Hall is slightly different and your room or the facilities you use during your stay may vary slightly from those images.)

To secure your booking, you’ll need to pay a 30% deposit.

The remaining balance is payable 8 weeks before your check-in date, to:

Hoares Bank

Sort Code: 15:99:00

Account: 47533990

You are also able to pay via credit card / debit card should you so wish

Please note that we do require your credit card details upon booking regardless of if you pay your deposit and the Fee via bank transfer or not.

CHECK-IN AND CHECK-OUT

You can check in at any time from 330 pm, Check-out time is 11 am.

TERMS AND CONDITIONS

Who we are

Blyth Hall is located on the Blyth Estate in North Warwickshire referred to here as ‘the premises’.

Blyth Hall is operated by the WS Dugdale Estate, The Estate Office, Merevale Hall, Atherstone, Warwickshire, CV9 2HG.

You are entering into this contract with WS Dugdale Estate, and references in this agreement to ‘we’, ‘us’ and ‘our’ are references to the WS Dugdale Estate.

How to contact us

You can contact us by completing the form on the Contact page of our website, by phoning 01675 632263, or 01827 712181, or via email to info@blyth-hall.co.uk

Your Booking Request

When you receive your Confirmation Email from us, your booking is complete.

A Contract between you and us now exists.

We’ll need credit or debit card details from you to confirm the booking. By providing them, you authorise the use of this card for any sums that become owing to us. The cost of your stay at the premises (the ‘Fee’) will be set out in the ‘Confirmation Email’. You must pay 30% of the Fee (the ‘Deposit’) in order to secure your booking. The remaining 70% of the Fee must be paid in full in cleared funds at least 8 weeks before your check-in date.

The fees referred to above will be charged to the card details you supplied to us when you booked. If you fail to arrive for your stay on your check-in date, your deposit will not be refunded and you will be charged 100% of the Fee. If you wish to cancel your booking, please contact us by phoning 01675632263 or via info@blyth-hall.co.uk

Check-In and Check-Out

Unless otherwise agreed, check-in is from 330 pm. Guests must check out no later than 11 am.

Damage Deposit

Before you check in, we will need details of your valid credit card and your consent to the following charge against that card; this deposit will be returned to you within one week of your stay upon inspection of the premises.

Guests of Blyth Hall: £600.

Security

In the interests of security and the prevention of fraud, we will ask you to confirm your identity by providing your passport, driving licence or other form of photo ID when you check in.

Guests under 18

Please note that all guests under the age of 18 must be accompanied by adults during their stay.

CHARGES

The price of your stay will be the price indicated when you make your reservation via the website, or as communicated to you if you place your booking by telephone or email. Please check the price in your Confirmation Email. In the case of an obvious error, we reserve the right to amend our charges, or to cancel your booking.

PROPERTY AND CANCELLATION POLICIES

If you cancel your booking, your deposit may not be refunded and the following additional charges may be payable.

If you cancel your booking more than one year before your check-in date, your deposit will be refunded minus a £250 admin charge for cancellations. The following charges will be payable for shorter periods before check-in:

a) Entirety of the deposit if you cancel less than 364 days before your check-in date.

b) Entirety of the deposit and 25% of the Fee if you cancel less than 90 days before your check-in date.

c) Entirety of the deposit and 50% of the Fee if you cancel less than 28 days before your check-in date.

d)100% of the Fee if you cancel less than 7 days before your check-in date.

YOUR STAY

During your stay, you agree to comply with the following house rules:

Keys

We will issue with one set of keys to the premises on the Commencement Date. You must return these to us on the Departure Date. If you lose a key, you must inform us immediately and you will pay the reasonable cost of replacing it or the lock.

Noise

Please do not cause any nuisance, damage, disturbance or annoyance to any of our neighbours.

Rubbish

Please do not leave any rubbish or litter on any external part of the premises except in a bin designated for that purpose. There will be a charge for excessive littering.

Smoking

Smoking is not permitted in any part of the premises. If we suspect that that any person has smoked in a room during your stay, we reserve the right to charge a reasonable specialist cleaning fee against the card you have used to secure your booking. In the event of our finding that you have failed to comply with our smoking policy, we reserve the right to terminate the remainder of your stay.

Dogs

Small dogs are welcome in the Hall for an extra fee of £50 per dog, maximum 2 dogs per stay. Any guests wanting to bring their dog must inform us before boking.

Dogs are not allowed on the furniture or upstairs under any circumstances. All dog mess in the gardens is to be removed by guests. Dog owners must acknowledge that they will be liable for making good any damage caused by their dog and/or any additional cleaning which may, in our reasonable opinion, be required. Dogs must stay overnight in cages in the utility or o9utside in the kennel provided. More information on this is available on request. Additional terms may apply when staying with a dog – please enquire for further details.

Accidents

Any accident or injury suffered by you or your guests whilst on the premises must be reported to a member of management and, in any event, within 24 hours. This information is needed in order to comply with health and safety obligations and for insurance purposes.

Inappropriate Behaviour

We ask you to respect our staff and any other guests and to refrain from any improper, violent or abusive behaviour at all times during your stay. In the event of your failing to comply with this policy, we may eject you from the premises and cancel the remainder of your stay.

Damage

We ask all guests to respect the premises’ rooms and facilities. In the event of any damage to the room(s) during your stay, or if any items are missing from rooms, common parts or gardens on your departure, we may charge the card you have used to secure your booking a reasonable fee in respect of such damage and/or missing items.

USING BLYTH HALL FACILITIES

When you use any equipment or facilities at Blyth Hall, you must take care to safeguard your own health and safety and that of other people, as you will be solely responsible for any loss or injury that you cause to yourself, other persons or to the equipment or facilities to the extent that it is caused through your unsafe or improper use of those equipment or facilities (including your use of them whilst under the influence of alcohol or medication).

There is Closed Circuit Television (CCTV) within the house on stairwells and in corridors. The footage will only be viewed in the case of incidents.

DAMAGE AND LOSS

The risk of theft, damage or loss of our guests’ personal possessions cannot be eliminated entirely and we strongly advise you against bringing valuable items such as jewellery or large amounts of cash to the premises. Management reserves the right, in its sole discretion, to refuse to store any personal property of guests. We do not in any circumstances exclude or limit our liability to you for any death or personal injury you may suffer which relates to or arises as a as a result of any negligence on our part. Save as stated above:

a) We will not be liable for any direct loss or damage that you or any guest or invitee of yours may suffer in the premises, however caused, and our liability for any loss or damage will not exceed the Fee.

b) We will not be liable under any circumstances for any indirect or consequential loss that you or anyone else who is your guest or invitee at the premises may suffer however that may be caused.

c) We accept no responsibility for any damage caused to your property or the property of anyone else who is your guest or invitee at the premise unless such damage is caused by our negligence or breach of contract.

d) We accept no responsibility for any injury or damage caused by your non-disclosure to us of any allergies or special dietary needs.

We will not be liable for any non-performance of in whole or part of our obligations under these terms and conditions as a result of any event or cause beyond our reasonable control, including but not limited to any governmental act or regulation, strike, lock down, flood, earthquake, extreme adverse weather conditions, natural disaster, other acts of God, acts of terrorism, or failure of electric power, gas, water, or other utility service, plant machinery, computers or vehicles, or the collapse of any building structures (‘Force Majeure Event’). If our ability to perform our obligations to you is affected by a Force Majeure Event then we will contact you as soon as possible to let you know and will take steps to minimise the effect of the event. Provided we do this we will not be liable for any delay or non-performance caused by such event but if there is a risk of substantial delay or non-performance by us such that the premises will not be available to you during your proposed stay, you may end the contract and we will refund your Deposit (provided that this has been paid). In such circumstances, we will not be liable for your costs of booking alternative accommodation.

YOUR PERSONAL INFORMATION

We will use the personal information you provide to us in accordance with our Privacy Policy.

OTHER IMPORTANT TERMS

Assignation

We may transfer our rights and obligations under our contract with you to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under such contract.

Severance

If any provision, or part provision, of these terms is found to be illegal or unenforceable, it shall be deemed deleted (to the extent necessary) and the rest will continue in force.

Enforcement

Even if we delay in enforcing your contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking your contract, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the contracted service, we can still require you to make the payment at a later date.

Governing Law & Disputes

Your contract with us (and any dispute or claim under it) is governed by English law. The courts of England and Wales shall have exclusive jurisdiction to settle and dispute or claim arising out of or in connection with this agreement, or its subject matter or formation.