TERMS & CONDITIONS

(Please note that the images of our rooms and facilities on our website are for illustrative purposes only. Each part of Blyth Hall is slightly different and your room or the facilities you use during your stay may vary slightly from those images.)

To secure your booking, you’ll need to pay a 30% booking deposit.

The remaining balance of the Fee is due 8 weeks before your check-in date, either by card payment or directly to:

Blyth Hall Management Services Limited

Royal Bank of Scotland

Sort Code: 16-00-38

Account Number: 19437040

Please note that a damage deposit is taken as a card pre-authorisation shortly before your arrival - see ‘Damage Deposit’ below. No card details are required at the time of booking.

CHECK-IN AND CHECK-OUT

You can check in at any time from 3 pm, Check-out time is 11 am. Per request, it may be possible to have either of these times relaxed dependent on other bookings surrounding your own and our need to turnover the property in good time.

WHO WE ARE

Blyth Hall is located on the Blyth Estate in North Warwickshire referred to here as ‘the premises’.

Blyth Hall is operated by Blyth Hall Management Services Ltd, The Estate Office, Merevale Hall, Atherstone, Warwickshire, CV9 2HG.

You are entering into this contract with Blyth Hall Management Services Ltd, and references in this agreement to ‘we’, ‘us’ and ‘our’ are references to the Blyth Hall Management Services Ltd.

HOW TO CONTACT US

You can contact us by completing the form on the Contact page of our website, by phoning 01675 632263 or via email to info@blyth-hall.co.uk

YOUR BOOKING REQUEST

When you receive your Confirmation Email from us, your booking is complete.

A Contract between you and us now exists.

The cost of your stay at the premises (the ‘Fee’) will be set out in the ‘Confirmation Email’. You must pay 30% of the Fee (the ‘Deposit’) in order to secure your booking. The remaining 70% of the Fee must be paid in full in cleared funds at least 8 weeks before your check-in date. Where a booking is made less than 8 weeks before the check-in date, the full Fee is payable at the time of booking.

Payment may be made by card or by bank transfer to the account above. If you fail to arrive for your stay on your check-in date, your booking deposit will not be refunded and you will be charged 100% of the Fee. If you wish to cancel your booking, please contact us by phoning 01675 632263 or via info@blyth-hall.co.uk

DAMAGE DEPOSIT

A damage deposit is taken as a pre-authorisation on a valid credit or debit card shortly before your arrival, using a secure payment link that we will send to you. This is a temporary hold on the card and not a payment: no funds are taken unless, following our inspection of the premises after your departure, we find damage, loss, missing items or cleaning required beyond a normal changeover. In that event we will charge the reasonable cost of making good against the hold and provide you with an itemised explanation. Where no such costs arise, the hold is released after inspection; banks typically clear a released hold within a few working days. Costs which exceed the amount held remain payable by you. If a pre-authorisation cannot be placed on your card, we may instead require the damage deposit to be paid to us before arrival, to be refunded after inspection on the same terms.

Accommodation bookings: £600. Event bookings: £1,000.

SECURITY

In the interests of security and the prevention of fraud, we will ask you to confirm your identity by providing your passport, driving licence or other form of photo ID when you check in.

GUESTS UNDER 18

Please note that all guests under the age of 18 must be accompanied by adults during their stay.

CHARGES

The price of your stay will be the price indicated when you make your reservation via the website, or as communicated to you if you place your booking by telephone or email. Please check the price in your Confirmation Email. In the case of an obvious error, we reserve the right to amend our charges, or to cancel your booking.

PROPERTY AND CANCELLATION POLICIES

If you cancel your booking, your booking deposit (the ‘Deposit’) may not be refunded and the following additional charges may be payable.

If you cancel your booking more than one year before your check-in date, your booking deposit will be refunded minus a £250 admin charge for cancellations. The following charges will be payable for shorter periods before check-in:

a) Entirety of the booking deposit if you cancel less than 364 days before your check-in date.

b) Entirety of the booking deposit and 25% of the Fee if you cancel less than 90 days before your check-in date.

c) Entirety of the booking deposit and 50% of the Fee if you cancel less than 28 days before your check-in date.

d) 100% of the Fee if you cancel less than 7 days before your check-in date.

Because the Deposit becomes non-refundable once your check-in date is less than a year away, and the balance of the Fee is payable eight weeks before arrival, we recommend that you consider taking out cancellation insurance appropriate to your booking at the time you book. We do not provide insurance advice and the decision whether to insure, and with whom, is yours.

YOUR STAY

During your stay, you agree to comply with the following house rules:

KEYS

We will issue the Guest with one set of keys to the premises on the Commencement Date. You must return these to us on the Departure Date. If you lose a key, you must inform us immediately and you will pay the reasonable cost of replacing it or the lock.

NOISE

Please do not cause any nuisance, damage, disturbance or annoyance to any of our neighbours.

RUBBISH

Please do not leave any rubbish or litter on any external part of the premises except in a bin designated for that purpose. The reasonable cost of litter clearance or additional cleaning beyond a normal changeover may be deducted from the damage deposit.

SMOKING

Smoking is not permitted in any part of the premises. If we suspect that any person has smoked in a room during your stay, we reserve the right to deduct a reasonable specialist cleaning fee from the damage deposit and to invoice you for any balance. In the event of our finding that you have failed to comply with our smoking policy, we reserve the right to terminate the remainder of your stay.

DOGS

Small dogs are welcome in the Hall for an extra fee of £50 per dog, maximum 4 dogs per stay. Any guests wanting to bring their dog must inform us before booking.

Dogs are not allowed on the furniture or upstairs under any circumstances. All dog mess in the gardens is to be removed by guests. Dog owners must acknowledge that they will be liable for making good any damage caused by their dog and/or any additional cleaning which may, in our reasonable opinion, be required. Dogs must stay overnight in beds/cages in the utility area or outside in the kennel provided. More information on this is available on request. Additional terms may apply when staying with a dog - please enquire for further details.

ACCIDENTS

Any accident or injury suffered by you or your guests whilst on the premises must be reported to a member of management and, in any event, within 24 hours. This information is needed in order to comply with health and safety obligations and for insurance purposes.

INAPPROPRIATE BEHAVIOUR

We ask you to respect our staff and any other guests and to refrain from any improper, violent or abusive behaviour at all times during your stay. In the event of your failing to comply with this policy, we may eject you from the premises and cancel the remainder of your stay.

DAMAGE

We ask all guests to respect the premises’ rooms and facilities. In the event of any damage to the premises during your stay, or if any items are missing from rooms, common parts or gardens on your departure, we may deduct the reasonable cost of repair, replacement or additional cleaning from the damage deposit and, where that cost exceeds the amount held, invoice you for the balance.

USING BLYTH HALL FACILITIES

When you use any equipment or facilities at Blyth Hall, you must take care to safeguard your own health and safety and that of other people, as you will be solely responsible for any loss or injury that you cause to yourself, other persons or to the equipment or facilities to the extent that it is caused through your unsafe or improper use of those equipment or facilities (including your use of them whilst under the influence of alcohol or medication).

There is Closed Circuit Television (CCTV) within the house in common-use areas, on stairwells and in corridors. The footage will only be viewed in the case of incidents pertaining to damage, theft, accidents or injury.

DAMAGE AND LOSS

The risk of theft, damage or loss of our guests’ personal possessions cannot be eliminated entirely and we strongly advise you against bringing valuable items such as jewellery or large amounts of cash to the premises. Management reserves the right, in its sole discretion, to refuse to store any personal property of guests. We do not in any circumstances exclude or limit our liability to you for any death or personal injury you may suffer which relates to or arises as a result of any negligence on our part. Save as stated above:

a) We will not be liable for any direct loss or damage that you or any guest or invitee of yours may suffer in the premises, however caused, and our liability for any loss or damage will not exceed the Fee.

b) We will not be liable under any circumstances for any indirect or consequential loss that you or anyone else who is your guest or invitee at the premises may suffer however that may be caused.

c) We accept no responsibility for any damage caused to your property or the property of anyone else who is your guest or invitee at the premises unless such damage is caused by our negligence or breach of contract.

d) We accept no responsibility for any injury or damage caused by your non-disclosure to us of any allergies or special dietary needs.

We will not be liable for any non-performance of in whole or part of our obligations under these terms and conditions as a result of any event or cause beyond our reasonable control, including but not limited to any governmental act or regulation, strike, lock down, flood, earthquake, extreme adverse weather conditions, natural disaster, other acts of God, acts of terrorism, or failure of electric power, gas, water, or other utility service, plant machinery, computers or vehicles, or the collapse of any building structures (‘Force Majeure Event’). If our ability to perform our obligations to you is affected by a Force Majeure Event then we will contact you as soon as possible to let you know and will take steps to minimise the effect of the event. Provided we do this we will not be liable for any delay or non-performance caused by such event but if there is a risk of substantial delay or non-performance by us such that the premises will not be available to you during your proposed stay, you may end the contract and we will refund your Deposit (provided that this has been paid). In such circumstances, we will not be liable for your costs of booking alternative accommodation.

YOUR PERSONAL INFORMATION

We will use the personal information you provide to us in accordance with our Privacy Policy.

OTHER IMPORTANT TERMS

ASSIGNMENT

We may transfer our rights and obligations under our contract with you to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under such contract.

SEVERANCE

If any provision, or part provision, of these terms is found to be illegal or unenforceable, it shall be deemed deleted (to the extent necessary) and the rest will continue in force.

ENFORCEMENT

Even if we delay in enforcing your contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking your contract, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the contracted service, we can still require you to make the payment at a later date.

GOVERNING LAW & DISPUTES

Your contract with us (and any dispute or claim under it) is governed by English law. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement, or its subject matter or formation.